<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/b99db8ede3564351a4c9dd9b6017127d&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/b99db8ede3564351a4c9dd9b6017127d-f9ebbd83911bbf9a.gif</thumbnail_url><duration>147.944</duration><title>Demonstrating SMS Consent and Compliance for Agents</title><description>In this video, I demonstrate the SMS capabilities of our system, specifically how to create a new contact and obtain consent before sending a text message. I walk through the process of sending a message to a new person, emphasizing that I can only text individuals with whom I have consent. I also show how to view previous calls and messages while highlighting the built-in compliance features that restrict SMS communication without consent. Please take note of these functionalities and ensure you are following the consent protocols when reaching out to new contacts.</description></oembed>