video1.0<iframe src="https://www.loom.com/embed/ba0b2b9a4c9b4b849ccd1c0e44d5bca5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ba0b2b9a4c9b4b849ccd1c0e44d5bca5-62db6f05c8f8e3dc.gif280.453This Loom explains how to configure Impact Pilot signals so CSMs get actionable notifications for opportunities. Viewers should go to the Impact Pilot app, open their name menu in the top right, and select Settings to view or create signals, including default ones. When creating a signal, they choose between engagement-based triggers (email, meeting, or call notes) and property-based triggers (a Hotspot property changing). For an engagement-based opportunity example, the signal uses a high priority trigger for the customer communicating an increase in more seats, optionally scoped to a segment, and can expire after a set number of days; then it defines actions like creating a deal with stage and guidance prompts.