video1.0<iframe src="https://www.loom.com/embed/ba2684c3e5ec4e7ca15364fa76b07ec4" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ba2684c3e5ec4e7ca15364fa76b07ec4-0c17e218bcf26706.gif396.523In this video, I walk you through how to use the Crosstab feature for deeper analysis of our survey data, specifically focusing on the MOG's NPS performance across different segments. I demonstrate how to create a new crosstab, select surveys, and break down the data by various properties, such as branches and weekly trends. I also highlight the different visualization options available, like line charts, which can help present insights more effectively to stakeholders. I encourage you to explore these features to gain valuable insights from our survey responses. Let's leverage Crosstab to enhance our understanding of customer feedback!