video1.0<iframe src="https://www.loom.com/embed/ba6d235db80a4f29a1f775a1183ca43e" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ba6d235db80a4f29a1f775a1183ca43e-e79087ca33204935.gif84.408In this video, I'm trying to resend a welcome email to a user, but I'm running into some issues. I attempted to test the process myself, but the email never came through, and it seems the workflow in Pavley is deactivated. I’m not familiar with Pavley and don’t want to risk messing anything up by accessing the backend. If you could point me in the right direction or assign this task to someone else, that would be great. I feel like this was my responsibility from last year, but I need some help to get it sorted out.