<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/ba862209566148439f0d6237e7d77975&quot; frameborder=&quot;0&quot; width=&quot;1728&quot; height=&quot;1296&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1296</height><width>1728</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1296</thumbnail_height><thumbnail_width>1728</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/ba862209566148439f0d6237e7d77975-bdec8dd0bc16a265.gif</thumbnail_url><duration>241.344</duration><title>Customer Handoff Agent</title><description>In this video, I introduced HubSpot&apos;s Customer Handoff Agent, a tool designed to streamline the process of transferring clients from one account manager to another. By collecting data from our CRM, it generates a comprehensive report that includes past interactions and necessary follow-up actions for the new manager. I demonstrated how to configure the agent and run it to create a detailed handoff report. I encourage you to explore how the Customer Handoff Agent can enhance your client transition process and share your experiences with it.</description></oembed>