<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/ba86e5d3f5b44098944e4415a13a0b42&quot; frameborder=&quot;0&quot; width=&quot;1636&quot; height=&quot;1227&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1227</height><width>1636</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1227</thumbnail_height><thumbnail_width>1636</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/ba86e5d3f5b44098944e4415a13a0b42-5be80083a50fdcf5.gif</thumbnail_url><duration>18.9006</duration><title>Addressing Application Communication Issues</title><description>In this video, I discuss a failure in our application process due to the system only calling the primary applicant and not the co-applicant. It&apos;s crucial that we have both a phone number and an email for effective communication. I suggest reaching out to Lola, who wrote this account, to ensure these details are added. Once we have that information, we can proceed with running the application. Please make sure to follow up on this.</description></oembed>