video1.0<iframe src="https://www.loom.com/embed/bad5becf50044e0aa6d84f2f6f12e11c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/bad5becf50044e0aa6d84f2f6f12e11c-57ef258f47e8cfd2.gif65.3John Stauffer, COO of ISO, explains the value of understanding service level performance granularly for your customers.