video1.0<iframe src="https://www.loom.com/embed/bb0136d54fe04b38a10deeb014f3abbe" frameborder="0" width="1728" height="1296" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12961728Loomhttps://www.loom.com12961728https://cdn.loom.com/sessions/thumbnails/bb0136d54fe04b38a10deeb014f3abbe-00001.gif242.56690599999988In this video, I will demonstrate how to troubleshoot the online access issue where a user has an online account but is not yet associated with an organization. I will explain the steps to resolve this issue, including speaking to their manager or following an internal business process to grant online access. I will also discuss the reasons why this issue may occur, such as previous use of EasyEmployer in a different organization or termination from a previous organization. No action is requested from the viewers.