video1.0<iframe src="https://www.loom.com/embed/bb7c3878391b455b86f0d0a70eb6dc12" frameborder="0" width="1186" height="889" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8891186Loomhttps://www.loom.com8891186https://cdn.loom.com/sessions/thumbnails/bb7c3878391b455b86f0d0a70eb6dc12-a308cee966c2633d.gif681.408In this module, I walk you through customizing your brand voice by modifying email and text message templates now that your system is sending emails from your domain. We focus on the three main email templates: Order Confirmed, Order Delivery, and Invoice templates, where I show you how to use variables to personalize messages. I also introduce the SMS templates, highlighting the Getting Ready Guide Template and the appointment confirmation message. Please take the time to review and modify these templates to ensure they reflect your style and voice. Remember to save your changes and feel free to use AI tools to help condense your text messages.