<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/bbd340470dc94248925fc70932b1d94d&quot; frameborder=&quot;0&quot; width=&quot;1662&quot; height=&quot;1246&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1246</height><width>1662</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1246</thumbnail_height><thumbnail_width>1662</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/bbd340470dc94248925fc70932b1d94d-582d271b4d2d251d.gif</thumbnail_url><duration>453.59</duration><title>Create, Distribute &amp;amp; Remove Appreciation Coupons</title><description>In this video, I walk you through the process of adding an appreciation coupon for our customers using the admin portal. I demonstrate how to set the coupon value, write a concise message, and select an expiration date to ensure it works properly. After updating the coupon, I explain how to send it to all loyalty members and remove any existing coupons when needed. I also highlight how to verify the status of coupons in the opportunities tab. Please make sure to follow these steps carefully to enhance our customer appreciation efforts.</description></oembed>