video1.0<iframe src="https://www.loom.com/embed/bc3edc30ec9648779c9e151dff6656e8" frameborder="0" width="1274" height="955" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9551274Loomhttps://www.loom.com9551274https://cdn.loom.com/sessions/thumbnails/bc3edc30ec9648779c9e151dff6656e8-c4b2026ff822e03b.gif248.556In this video, I walk you through a family account scenario where we need to merge a parent account without an email and a child account with the parent's email. I demonstrate how to modify the child's email to add a unique identifier, allowing us to transfer the parent's email to their account. After the parent logs into the patient portal and adds the child as a family member, I explain how to refresh the EHR to see the newly created patient. Finally, I instruct you to merge the accounts to ensure only one child account exists under the family account. Please follow these steps to complete the process efficiently.