video1.0<iframe src="https://www.loom.com/embed/bd623006e1294b7a9374a90b10f71f70" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/bd623006e1294b7a9374a90b10f71f70-3b410093552c9baa.gif323.464In this video, I discuss the win-back flow, which is designed to reactivate inactive customers by sending them personalized messages and offers. I emphasize the importance of using coupon codes or exclusive deals to encourage their return and strengthen brand loyalty. I also walk you through the steps to set up this flow in Clavio, including creating a webbook and configuring triggers. Please make sure to follow the instructions to implement this strategy effectively.