video1.0<iframe src="https://www.loom.com/embed/be2e6bc38a704b16931224e335e695c5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/be2e6bc38a704b16931224e335e695c5-00001.gif209.52In this video, I will explain the new tech quote follow-up process. We have implemented a system to automate the follow-up on quotes given by technicians after scheduling inspections. The system requires interaction from the CSRs to ensure smooth execution. I will walk you through the inspection status and how it generates notifications and emails once an inspection is complete. Additionally, I will discuss the questions to ask technicians regarding the inspection, quote, discounts, and follow-up timing. This video provides important information for our team's workflow.