video1.0<iframe src="https://www.loom.com/embed/beb73436b8af4cd99a371a8a66eb1bc1" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/beb73436b8af4cd99a371a8a66eb1bc1-4de2bc9a8d7585ed.gif324.097In this video, I introduced Multi-Brand support for Customer Agents, a feature for customers using the brands add-on in HubSpot. I demonstrated how easy it is to create specialized agents like Newman the Farmer for our new farming business, separate from our existing Zen Plant Care brand. Each agent has its own knowledge base, tone, and guidelines, allowing for tailored interactions with customers. I also highlighted how agents can handle different volumes of traffic and consolidate communication in one inbox. I encourage you to explore setting up Multi-Brand Agents in your portal and let me know if you have any questions.