video1.0<iframe src="https://www.loom.com/embed/bed73371de52482abe7e374957f2327d" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/bed73371de52482abe7e374957f2327d-f428acbed8874472.gif72.332This Loom explains how to find the right support pathway and help feature in Pharmacy Hive. It recommends starting with the Knowledge Hub by clicking the question mark icon in the top right corner. In the Knowledge Hub, users can search by keywords or phrases, as well as by tags or categories, with the most recent articles listed at the bottom. If the answer is not found there, the Loom instructs viewers to submit a support ticket using the support button.