<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/bf071b3b14a44d9fa4791b1152d63ddb&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/bf071b3b14a44d9fa4791b1152d63ddb-00001.gif</thumbnail_url><duration>171.55999999999995</duration><title>Super Support: What to Do If You Forget Your Passphrase in Passball</title><description>In this video, we discuss what to do if you forget your passphrase in Passball. I will guide you through the recovery process, which involves using a virtual key file that you should have saved. We will cover how to request help from an administrator, check your email for the recovery link, and create a new passphrase if necessary. It&apos;s important to note that having the virtual key file is crucial for this process. No action is required from you, but it&apos;s essential to understand the steps in case you ever forget your passphrase.</description></oembed>