video1.0<iframe src="https://www.loom.com/embed/bf0bd9011fcf43e5986eafd99bf61229" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/bf0bd9011fcf43e5986eafd99bf61229-00001.gif120.808In this video, I discuss the upcoming changes to the coordinator application. One of the key changes is the ability for RTCs to see if their agents have billing verified within their profile. I explain how this feature will be displayed as a simple green "yes" or red "no" in a new column called "billing verified." This video provides important information for RTCs and highlights the importance of having a payment method on file for proper charging. No action is requested from the viewers.