video1.0<iframe src="https://www.loom.com/embed/bf2d2b936152447a886fa9237f5ef1d6" frameborder="0" width="3420" height="2565" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>25653420Loomhttps://www.loom.com25653420https://cdn.loom.com/sessions/thumbnails/bf2d2b936152447a886fa9237f5ef1d6-0a13405f849db48c.gif86.96In this video, I walk you through the process of unlinking a contact in the broker engine if you've mistakenly linked it to the wrong contact in Flex. I explain how to find the incorrect contact, edit its details, and unlink it. It's important to note that any details entered, like mobile numbers or email addresses, would have updated the incorrect contact in Flex, so you'll need to manually revert those changes. If you can't find a matching contact, you can create a new Flex ID. Please be mindful when linking contacts to avoid these issues in the future.