video1.0<iframe src="https://www.loom.com/embed/bf852bc13e1a4f76ba456d455a4dfcee" frameborder="0" width="1876" height="1407" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14071876Loomhttps://www.loom.com14071876https://cdn.loom.com/sessions/thumbnails/bf852bc13e1a4f76ba456d455a4dfcee-5404f7d263b1d62e.gif346.286In this video, I walk you through the process of initiating refunds for guests who have purchased tickets to our event. To start, navigate to the guest list and follow the steps to submit a refund request, which includes entering the email used for purchase and the last four digits of the card. Once the request is submitted, I explain how to track the refund actions within SeatRobot, including monitoring the confirmed guest count and the number of refunded tickets. I also highlight how refunds will appear in our accounting reports. Please make sure to familiarize yourself with these steps so we can efficiently manage any refund requests.