video1.0<iframe src="https://www.loom.com/embed/bfd41074a7c647d9be956a9bf12768d0" frameborder="0" width="2116" height="1587" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>15872116Loomhttps://www.loom.com15872116https://cdn.loom.com/sessions/thumbnails/bfd41074a7c647d9be956a9bf12768d0-717d125ab1e8a019.gif298.221In this video, I walk you through the process of refunding an invoice on Tuio. You'll learn how to locate the invoice, access its details, and use the refund button to credit the funds back to the parent's payment method. It's important to note that you'll need to provide a reason for the refund, and you have the option to issue a partial refund if necessary. Please ensure you follow these steps carefully to process refunds accurately. If you have any questions, feel free to reach out!