video1.0<iframe src="https://www.loom.com/embed/c0b4d54fd17745ed80e4d9be4d16f61e" frameborder="0" width="1668" height="1251" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12511668Loomhttps://www.loom.com12511668https://cdn.loom.com/sessions/thumbnails/c0b4d54fd17745ed80e4d9be4d16f61e-c6a8382e7cca4e31.gif383.809In this video, I shared insights about our booking system, Kong, which aims to improve the booking experience for operators in Malaysia. Currently, many guests face a 30 to 40 percent drop-off rate when booking through WhatsApp, so we've created a more user-friendly booking form that showcases all activities, including images, details, and availability. Guests can easily book and pay, receiving confirmation via email, while operators can manage their bookings efficiently through our app. I encourage you to provide feedback on this system to help us refine it further.