video1.0<iframe src="https://www.loom.com/embed/c11a36ac9af34f63a98f2aa6dbfbf132" frameborder="0" width="1672" height="1254" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12541672Loomhttps://www.loom.com12541672https://cdn.loom.com/sessions/thumbnails/c11a36ac9af34f63a98f2aa6dbfbf132-2181b2833e518a1c.gif132.224In this video, I explain the concept of bench users in the Gatekeeper system. Bench users can assist customers when salespeople are busy, ensuring smooth customer service. I demonstrate how to add and remove bench users from the lineup, providing a practical guide for managing the bench effectively.