<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/c1f6fd2394d644e79b3aba2fa0d70fca&quot; frameborder=&quot;0&quot; width=&quot;2192&quot; height=&quot;1644&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1644</height><width>2192</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1644</thumbnail_height><thumbnail_width>2192</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/c1f6fd2394d644e79b3aba2fa0d70fca-53affde03865dcf9-full.jpg</thumbnail_url><duration>38.516689</duration><title>Adding a Contact SOP </title><description>In this video, I walk you through the process of adding a new contact to our system. To do this, click on the contacts menu in the left sidebar, then hit the add contact button. Make sure to fill in the contact&apos;s name, phone number, and email to prevent the system from marking it as spam, and don’t forget to click the save button to confirm. Once you refresh the page, the new contact should appear in your list. Please ensure you follow these steps carefully to maintain our contact database.</description></oembed>