video1.0<iframe src="https://www.loom.com/embed/c20aed34d9444cc6b02a6b6d33f9a8c3" frameborder="0" width="1440" height="1080" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10801440Loomhttps://www.loom.com10801440https://cdn.loom.com/sessions/thumbnails/c20aed34d9444cc6b02a6b6d33f9a8c3-1a9b19905f0326d9.gif434.262In this video, I discuss our project with Caleb to analyze the cost of units and services for tracking profitability for Q4 2025, specifically focusing on December. We need to ensure that all data sources are properly linked to agencies, especially for support calls and chats, and identify any non-paying customers that should not be linked. Additionally, we must differentiate between human and AI chat support to accurately allocate costs. I request that the team reviews the data for agency links and subscriber statuses to enhance our profitability tracking moving forward. This is crucial for our next review in April for Q1 2026.