video1.0<iframe src="https://www.loom.com/embed/c2eb655902d3451d94335ce5b2194411" frameborder="0" width="1152" height="864" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8641152Loomhttps://www.loom.com8641152https://cdn.loom.com/sessions/thumbnails/c2eb655902d3451d94335ce5b2194411-00001.gif126.18Hi there! In this video, I'll be showing you how to pause or deactivate an insured in your account. It's important to note that deactivating an insured is a permanent action, so I recommend only doing so if your partnership has completely dissolved. However, you can pause an insured at any time, which is useful if you're actively working with them and they're getting new certificates of insurance. To find someone to pause or deactivate, you'll use our advanced search filter. Once you've found the profile, you can click the three dots and select either "deactivate" or "pause." If you pause someone, their verification status will change to "paused," and you can unpause them when you're ready. Thanks for watching!