video1.0<iframe src="https://www.loom.com/embed/c48c38e97e5c4687a996cdf6f0a66312" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/c48c38e97e5c4687a996cdf6f0a66312-ce99aeb5e5209886.gif268.245This Loom explains how to submit a CapAmerica hat request and use the returned mockups for client review. The presenter navigates to CapAmerica.com, selects the specific hat style (i8503 in the example) and color, and emails CapAmerica contacts Naz and Desiree with the hat link, mockup instructions, and attached logos, typically receiving a response in 2 to 3 business days. Once returned as a PDF, the mockup is emailed to the client for feedback and revisions. The discussion also notes that CapAmerica sends sellout samples to a provided address and that on-demand ordering may require creating a custom apparel collection with SKUs and a Zyflow pattern.