video1.0<iframe src="https://www.loom.com/embed/c503b600a024419e88c1455c147677e9" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/c503b600a024419e88c1455c147677e9-2825f271673c9a85.gif530.12This Introduction outlines the steps for effectively using Call Pro Plus for managing reservations and guest inquiries. 1. Initial Setup of Call Pro Plus** - Access Call Pro Plus. - Choose between unit level or product view in the display settings. - Navigate to: **Settings &gt; Property Settings &gt; Operations** to change the display. - Click **Save** to apply changes. **2. Starting the Reservation Process** - Gather information on: - Number of travelers - Travel dates - Presence of children or pets. - Select the travel period to filter available products.  **3. Selecting Products** - Choose between: - ISE recommendation flow (similar to guest view) - Manual selection of products. - Ensure to check for any restrictions or requirements on the selected rates.  **4. Language Settings for Local Calls** - Change the display language to the local language for better communication. - Ensure features and sales plans are displayed in the selected language. **5. Adding Reservations to the Basket** - Select a product and its pricing (e.g., daily rate). - Add the selected room type to the basket. - You can add multiple reservations in one booking. **6. Searching for Specific Features** - Use the search function to find specific room layouts or features. - Clear selections if needed. **7. Applying Promo Codes** - Enter promo codes for loyalty rates or returning guests. - Ensure the product details include conditions and cancellation policies. **8. Using Quick-Res Function** - Utilize the quick-res function for simpler bookings. - Review offers and conditions before adding to the cart. **9. Finalizing Reservations** - Search for returning guests by name. - Save the reservation details. - Add company details if applicable. **10. Adding Extras and Finalizing Checkout** - Add extras for each reservation as needed. - Confirm pricing changes if applicable. - Proceed to checkout. **11. Payment Options** - Decide whether to skip payment or enter credit card details (if applicable). - Send a proposal to the guest if needed.  **12. Managing Proposals and Availability** - The system will block rooms upon sending a proposal. - Monitor the countdown for proposal expiration. **13. Utilizing Call Pro Plus for Reservations** - Use Call Pro Plus for email and reservation management without additional costs. - Define internal processes for using ISE recommendations or full display. - Always verify guest details before finalizing reservations. - Ensure compliance with local regulations regarding payment processing. Tips for Efficiency - Familiarize yourself with the quick-res function for faster bookings. - Regularly update language settings based on guest demographics. - Keep a list of common promo codes for quick access.