<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/c5b8d4a8456d43b980e191b144d9e2de&quot; frameborder=&quot;0&quot; width=&quot;1758&quot; height=&quot;1318&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1318</height><width>1758</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1318</thumbnail_height><thumbnail_width>1758</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/c5b8d4a8456d43b980e191b144d9e2de-a4b8277afc9a0ccd.gif</thumbnail_url><duration>679.676</duration><title>Voice Agent Types and Key Settings Overview</title><description>This Loom explains how voice agents work in Brave, focusing on the main configuration options. It covers three agent types: outbound default, inbound default, and specialists that are reached via handoff. The speaker details key voice-specific settings including instructions, conditional tools, booking capabilities with appointment lookup and rescheduling, phone first-message timing for outbound calls, end-call messages, max call duration up to 24 hours, average call time around 3 to 3 and a half minutes, and optional background sound. It also describes voicemail detection for outbound calls, call transfers and handoffs with no delay, external API connections, and optional call summaries emailed to a selected teammate after each call.</description></oembed>