video1.0<iframe src="https://www.loom.com/embed/c68edb4451f04830a28d9e4b1b2cc899" frameborder="0" width="1660" height="1245" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12451660Loomhttps://www.loom.com12451660https://cdn.loom.com/sessions/thumbnails/c68edb4451f04830a28d9e4b1b2cc899-9b056cd0c383efd0.gif465.672This Loom explains the procedure to process refunds for e-voices in TeraBase and how they affect the closed daily sale reconciliation. For COD customers, the refund is created from the Work Orders refund action, optionally deleting line items, then finalized so the system updates received and paid out amounts and calculates the variance during reconciliation. For terms customers, refunds are handled through a new credit memo with matching totals, generated with the next consecutive invoice number, and then applied via the Pay Now section to the related invoice. The closed daily sale no longer considers those refunded amounts once the credit is applied.