video1.0<iframe src="https://www.loom.com/embed/c71e6a498bef4d8e9169104e4d28ecd0" frameborder="0" width="2077" height="1558" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>15582077Loomhttps://www.loom.com15582077https://cdn.loom.com/sessions/thumbnails/c71e6a498bef4d8e9169104e4d28ecd0-59062baa132297fe.gif84.9In this video, I walk you through the in-app messaging feature of the Mr. Black app, which allows you to communicate with guests directly via SMS without using your personal phone number. I demonstrate how to send messages, access previous conversations, and utilize pre-saved snippets for common responses, such as explaining deposit requirements. You can also filter conversations by reservation status, making it easy to follow up with guests who haven't paid their deposits yet. I encourage you to reach out to past guests to build ongoing relationships and turn first-time visitors into regulars. Please take a moment to familiarize yourself with these features to enhance our guest communication.