<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/c74663af17d44694bf847509d5a2c35a&quot; frameborder=&quot;0&quot; width=&quot;1470&quot; height=&quot;1102&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1102</height><width>1470</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1102</thumbnail_height><thumbnail_width>1470</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/c74663af17d44694bf847509d5a2c35a-1710280873080.gif</thumbnail_url><duration>399.836</duration><title>Customer Success at GovWell</title><description>In this video, I discuss the unique advantage of implementation processes in building positive relationships with customers. I highlight the deep understanding we gain of our clients and the personal relationships we develop with stakeholders. Additionally, I talk about the influence we have on the product roadmap and our commitment to supporting customers even after implementation. Watch to learn more about how we prioritize customer success and engagement.</description></oembed>