video1.0<iframe src="https://www.loom.com/embed/c77566f25ae74cf29449e82a4ddac60f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/c77566f25ae74cf29449e82a4ddac60f-7453e040f70feba3.gif199.021In this video, I walk you through the process of creating a management call group for Allie and Luca. We’ll cover how to add users, set call distribution, and configure next actions if calls go unanswered. It's important to ensure that Allie is the primary contact, with Luca as a backup. Please make sure to follow along and save your changes as we go through each step.