video1.0<iframe src="https://www.loom.com/embed/c8b94130e9c74875937188fa58e0c75b" frameborder="0" width="1818" height="1363" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13631818Loomhttps://www.loom.com13631818https://cdn.loom.com/sessions/thumbnails/c8b94130e9c74875937188fa58e0c75b-ce1ed8ca8025930e.jpg531.222This Loom explains how SWAN staff place holds in Aspen using Masquerade Mode and how Aspen selects the best copy. It shows logging in, then using the OPAC reference log in and choosing Masquerade to enter the patron’s library card number, search for an item, select the place hold option, and submit the hold, confirming it appears in the patron’s holds. It also covers how Aspen assigns holds based on holdability, fiction versus nonfiction and latest edition preference, local and online availability, and hold counts with copy pricing and hold ratio. Finally, it reviews extra steps for serials and multi-volume sets in People Magazine and how patrons’ preferred pickup locations are set in their account preferences, including St. Charles Public Library as preferred and Berwyn and Clarendon Hills as alternates.