video1.0<iframe src="https://www.loom.com/embed/c9604c514e2b4a0fada00800c7bd2bfe" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/c9604c514e2b4a0fada00800c7bd2bfe-323b05cc5a7858ae.gif3190.88This Loom focuses on how Adaptive handles vendor credits, especially issues where credits appear as drafts but approvals show mismatched or doubled tax and where vendor credit amounts may display as negative when PDFs are imported. The presenter demonstrates that vendor credits are shown as positive in the vendor credit view, but can turn negative during approval depending on how the document is ingested, and explains how credits are applied during the payment process via the pen icon in ready-to-pay. They note that vendor credits may not appear in the ready-to-pay column until you initiate paying a bill, and discuss using filters or global search to find credits. The group also discusses related support and help center navigation, and briefly covers released change orders and QuickBooks Desktop to Online migration considerations.