<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/c9f8b0d4118b4fba89bddce6ad853d07&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/c9f8b0d4118b4fba89bddce6ad853d07-8f40adc09f127978.gif</thumbnail_url><duration>265.81</duration><title>Conversations-Best Practices for Customer Texts-March 2025</title><description>In this video, I share essential best practices for using our Conversations system to enhance communication with customers. It&apos;s crucial that all salespeople transition their texting to the store system and respond promptly to customer inquiries. I emphasize the importance of consistency, professionalism, and proofreading messages before sending. Additionally, I encourage using tools like ChatGPT for those who may need help with writing. Please make sure to implement these practices to improve our customer interactions!</description></oembed>