video1.0<iframe src="https://www.loom.com/embed/cc2a6c6e6db9461faab593fe83abbc48" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/cc2a6c6e6db9461faab593fe83abbc48-9e06287084531433.gif69.205This Loom explains how a parent requests to cancel a class in the system. The parent goes to their dashboard, where they can see their child’s booked class. They click the request cancellation link at the bottom, which opens a popup to collect information. The parent rates the experience with star ratings, selects a reason for cancelling (including an other option), and can leave comments for the provider.