<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/cc5292fe3f544324ba744e0bcc8af5ad&quot; frameborder=&quot;0&quot; width=&quot;1362&quot; height=&quot;1021&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1021</height><width>1362</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1021</thumbnail_height><thumbnail_width>1362</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/cc5292fe3f544324ba744e0bcc8af5ad-ba8d39df537b3d77.gif</thumbnail_url><duration>408.9888</duration><title>B2C | Fitness First address a website glitch | The Verdict</title><description>In this video, I discuss a recent email from Fitness First, a UK gym, that attempts to address a website glitch by offering two months at half price. I highlight the importance of understanding audience relevance, as I found the email confusing and assumptive since I&apos;m not an active member. While I appreciate the email&apos;s design, I believe the messaging could have been more aligned with the audience&apos;s needs. I scored the email a six out of ten, noting that it could have been more effective if targeted to warmer leads. No specific action was requested from viewers, but I encourage a deeper consideration of audience segmentation in email marketing.</description></oembed>