video1.0<iframe src="https://www.loom.com/embed/cc80222e165b4a7ea6a66b914835a974" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/cc80222e165b4a7ea6a66b914835a974-a8fdcc23483921ed.gif136.444In this video, I demonstrate a common error encountered when sending emails through the CRM and how to fix it. The issue arises from custom values being incorrectly hyperlinked, which prevents the email from being sent. I walk you through the steps to unlink these custom values to resolve the error. Please ensure you follow these steps to avoid any issues when sending emails in the future.