video1.0<iframe src="https://www.loom.com/embed/ccb4f6872044431688a115a870d404d6" frameborder="0" width="1280" height="960" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9601280Loomhttps://www.loom.com9601280https://cdn.loom.com/sessions/thumbnails/ccb4f6872044431688a115a870d404d6-1666357056727.gif247.63The Easy Book Prep extension relies on Amazon's order history reports* for processing and importing your orders into Quickbase. At the moment, Amazon fails to produce these reports reliably for some clients. Here is what you can do: 1) Keep processing your orders multiple times per day, if you can. 2) Contact Amazon's customer service** and ask them to fix the order history reports asap. 3) If you can't see your orders show up in Quickbase*** after 10 days, enter them manually, as explained here: https://www.loom.com/share/9a562c3e06254e7aa2e47c16c3e64ba7 *https://www.amazon.com/b2b/reports **https://www.amazon.com/hz/contact-us ***https://rispent.quickbase.com/db/bnra5x7z8?a=td (newest orders are at the top of the list per default)