video1.0<iframe src="https://www.loom.com/embed/cd31490acfb7472cbc909714d6705333" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/cd31490acfb7472cbc909714d6705333-1d0e6b97eb08d212.gif133.526This Loom demos Prismatic's AI-assisted, fully automatic, no-touch password reset workflow inside the Synchro RMM ticketing system. The demo assumes the customer portal is set up for customers to access and that customer systems in 365 have a secondary email address listed for identification. A ticket is created for someone locked out and then, within 15 seconds, a queue monitoring agent identifies it as a password reset ticket. The presenter then shows the reset flow after the ticket is selected.