video1.0<iframe src="https://www.loom.com/embed/cdd92da15f6a4aeb99feb4a962bb2e10" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/cdd92da15f6a4aeb99feb4a962bb2e10-975ad2557d4ef66a.gif124.5This Loom explains how to connect a client’s Microsoft 365 tenant to a PSA by using Microsoft Entra ID integration. Microsoft 365 connects one client tenant at a time, and the connector is added in PSA settings by selecting Microsoft 365, using a private browser window and signing in on the main app domain to avoid saved cookies. Next, get the client tenant ID from the Azure portal, copy it from Entra ID overview, connect in Entra, sign in as a global admin, accept the read-only permissions, and then grant admin consent in Entra under Enterprise Applications for the Strategy Overview API. Finally, click Sync and note it can take up to 30 minutes even after the log says sync is done.