video1.0<iframe src="https://www.loom.com/embed/cdddd91c67f548de833789d4d980b6ea" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/cdddd91c67f548de833789d4d980b6ea-74c79cd61bcbffcd.gif149.006In this video, I address a common issue encountered when pushing invoices to QuickBooks, specifically the "Bad request, details, customer ref is missing in the request" error. This error typically arises when the QB customer ID is missing, which we can resolve by checking the job's billing tab. I demonstrate how to find the correct QB sub-customer list ID by opening another job and using the matched QB feature. I request that you ensure the sub-customer list ID is filled out correctly to avoid this error in the future. Please follow the steps I outlined to fix the issue.