video1.0<iframe src="https://www.loom.com/embed/ce2e5888dd824871ab5c921ee135d34f" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ce2e5888dd824871ab5c921ee135d34f-d17d43f1137a6692.gif228.741In this video, I’ll walk you through the patient engagement feature, focusing on three key functionalities: creating client groups, sending SMS messages, and managing follow-ups. I demonstrate how to create a group for diabetic patients, which I’ve named "glucose guardians," and how to manage members within that group. I also touch on the ability to create additional groups for other patient categories. Please check out the next video for instructions on sending messages to these groups.