video1.0<iframe src="https://www.loom.com/embed/ce72c80992d648e4b3fdac3934708e46" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/ce72c80992d648e4b3fdac3934708e46-52ee81d76153b33d.gif145.762In this video, I explain our updated appointment system at Grayswood practice, which we implemented in 2023. We’ve transitioned to a Total Triage model to streamline how patients submit queries and book appointments. This change has significantly reduced waiting times and improved access for everyone. I encourage you to visit our practice website to familiarize yourself with the new online request system. Please let me know if you have any questions!