<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/cf58909294534656a351329aba5d2ad2&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/cf58909294534656a351329aba5d2ad2-2a9931c06ea87594.gif</thumbnail_url><duration>153.9</duration><title>Processing Returns and Refunds in Billing</title><description>This Loom explains how to process returns and refunds in the Bill and Module by creating a new return, adding eligible items, and posting the refund. It notes that only items on a paid invoice are searchable for return, and highlights the restock setting, which usually matches the return quantity but can be zero if the product was used. The video covers selecting a return reason, saving the return, and using post return to issue a credit or refund, including refunding directly to the card for integrated payments. It also explains that procedure deposits are refunded from the credits tab by converting a credit to a refund, and that refunds can be viewed from the billing dashboard refunds tab.</description></oembed>