video1.0<iframe src="https://www.loom.com/embed/cf5fb275e5434a81adf75bf6a2c30bb1" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/cf5fb275e5434a81adf75bf6a2c30bb1-dd1a6baa4db4bb13.gif208.381In this video, I discuss how to follow up on closed lost accounts after our recent product updates. We believe that by addressing the product gaps that were previously mentioned by these customers, we can potentially convert them into new leads. I walk you through the process of importing closed-loss records from Salesforce, analyzing past customer interactions in Gong, and using AI to identify whether our updates have resolved their concerns. The key action for you is to personalize your outreach based on these insights. Let's leverage this opportunity to reconnect with these accounts and showcase our improvements!