video1.0<iframe src="https://www.loom.com/embed/d04553230abf454d8fed2f4e24e62ff3" frameborder="0" width="1126" height="844" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8441126Loomhttps://www.loom.com8441126https://cdn.loom.com/sessions/thumbnails/d04553230abf454d8fed2f4e24e62ff3-ae86cdce8bd3d922.gif233.274This Loom explains how to convert a patient refund into reusable patient credit in BARTI instead of refunding back to a card. It walks through opening an invoice with an existing patient payment, selecting the three dots, and choosing refund as patient credit, then specifying a reason and the credit amount, including a partial example of 500 dollars. After issuing the credit, the invoice shows the new credit in payment and credit history and displays the credit at the top of the invoice, usable by the patient or family guarantor group sharing the same group or tour. It also shows how to apply the patient credit on future invoices using the payment method that defaults to the available 500 dollars and how applying max credit updates totals.