video1.0<iframe src="https://www.loom.com/embed/d17ea2999b1e4721befcef6b068a8655" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d17ea2999b1e4721befcef6b068a8655-783c2e88151aa5e5.gif130.346In this video, I discuss the importance of setting up quiet hours for our communication automations to ensure we respect our customers' time. Quiet hours prevent messages from being sent during inappropriate times, like late at night or early in the morning. I demonstrate how to configure these settings in the automations tab, specifically for sending emails, and recommend setting quiet hours from 9 p.m. to 7 a.m. I encourage everyone to implement these settings to improve our customer communication.