video1.0<iframe src="https://www.loom.com/embed/d1d0c3e939e94520a6692a4b76cd493a" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/d1d0c3e939e94520a6692a4b76cd493a-00001.gif69.93333333333334Hi there! In this video, I'm demoing a new feature that allows you to customize your collections outreach for patients. I'll walk you through how to navigate to the Admin and Notifications section, where you'll find the new schedule link for Charge Failed and Charge Failed Follow Up Emails. You'll also see a timeline that reflects your schedule and the option to add additional emails. This feature will help you tailor your collections process to better meet the needs of your practice.