video1.0<iframe src="https://www.loom.com/embed/d2067cfd80ed496e8382a938ba00f1c2" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/d2067cfd80ed496e8382a938ba00f1c2-00001.gif221.433Hi everyone, this is Jahan, a product manager on Jira Service Management. In this video, I'll show you how to use templates and AI to get started faster. If you're unsure about modifying or adding request types to your service desk, templates can give you ideas and inspiration. You can also explore form templates to capture more information. If you have specific needs, you can use Confluence to brainstorm. I'll guide you through creating a service desk with request types using AI. Watch the video to learn more and start the conversation with your team.